Legal

⚖️ Legal Information

Business name: AILLEURS/HIGHER (Formerly CTZ STUDIO)

Legal owner: Morgan CATANZARO

SIRET: 89992932700018

Registered office: Z.A LES PRADEAUX, 13850 GREASQUE, France

📦 Shipping Policy

➤ Made-to-Order items (crafted just for you) :
Produced individually to avoid waste.
Estimated delivery : 1 to 3 weeks, including production and shipping.
Handled by our trusted partners.

➤ In-Hand items (ready-to-ship) :
Pieces already crafted or customized by us.
Estimated delivery : 1 to 2 weeks.
Shipped directly from our studio.

Track your order anytime:
👉 https://ailleurshigher.com/apps/track123

🔁 Return Policy

➤ Made-to-Order items :
Each piece is unique and made individually.
No returns or exchanges for wrong size, change of mind, or if there is no production error.
If your item arrives damaged or defective, contact us within 7 days at contact@ailleurshigher.com.

➤ In-Hand items :
Returns/exchanges accepted within 14 days of delivery (items must be unworn and in original condition).
Customer covers return shipping unless the item is faulty.

🔐 Privacy Policy

We collect only the data needed to process your order (name, address, email, etc.).
Your information is secure, and never shared beyond logistics purposes (like shipping).

In line with GDPR, you have the right to access, correct, or delete your data, just contact us.

📜 Terms & Conditions (CGV)

By placing an order on AILLEURS/HIGHER, you agree to :

Prices are in euros, with VAT included when applicable

Payments are secured via Shopify's encrypted systems

Orders cannot be modified or canceled once confirmed

Delivery times are estimated and may vary by carrier

We are not responsible for delays caused by customs, shipping providers, or force majeure.

⚠️ Intellectual Property

All content on this website including designs, logos, illustrations, photos, texts, and visuals is the exclusive property of AILLEURS/HIGHER (Morgan CATANZARO), unless otherwise stated.

Any reproduction, use or distribution without prior written permission is strictly prohibited.
Legal action may be taken in the event of infringement.

🖥️ Website Hosting

Website hosted by Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, ON K2P 2L8, Canada
Phone: +1-888-746-7439

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